Contactless giving has been much talked about but is now a reality.
We offer two tap+DONATE™ solutions to suit all occasions – one for rent and other for purchase. Best of all, they can be both be used in a portable setting … choose the one right for you, order today and you could be collecting cash-free donations tomorrow. Case study available here.
Compare both products side by side. FAQs on each product are given further down the page.
| Key advantages |  |
|
| Marketing | Small donations Mains powered |
|
| Rent or Purchase | Purchase | |
| Donation amounts | Maximum £30 | |
| Activation period | Normally within a week | |
| Set-up required | 3G/4G | |
| Battery life | n/a – mains powered | |
| Cost | See order form in FAQs below |
(Swipe left and right on mobile to view the whole table)
tap+DONATE™ Static FAQs
What does it cost; how do I order? 
Costs for units, transaction charges and any monthly charges are available on our order form.
To order your tap+DONATE™ Static unit please download and complete our order form (PDF). Email completed forms to hello@nationalfundingscheme.org
What does the product look like?
Please see these images.
What are the unit's dimensions?
Without branding frame:
- Height – 150mm
- Width – 115mm
- Depth – 132mm
With branding frame:
- Height – 185mm
- Width – 125mm
- Depth – 140mm
Branding frame dimensions:
- 200mm x 125mm
Do you provide stand-alone units?
Through our partners we offer the following. Please email us at hello@nationalfundingscheme.org for more information.
Wall-mounted unit – Dimensions: 210mm × 297mm (A4)
Free-standing unit – Dimensions: 300mm x 300mm x 900mm
Can any organisation use the tap+DONATE™ service?
tap+DONATE™ is available to any charitable organisation that is registered with DONATE™. If you are not yet registered with DONATE™ you can do so for free here.
How do we apply our branding to the loaned or purchased device?
This is the template for the branding frame and shows mandatory content (DONATE™ logo and our T&Cs). Other formats are available here. Organisations must include the mandatory content on their artwork but are free to otherwise design as required.
Please see order sheet for ordering branding frames.
Branding display frame (standard)
- 125mm x 200mm
Can I either rent or buy the units?
The Static unit is available for both purchase and rental.
What are the minimum and maximum amounts that can be donated?
The minimum contactless donation amount is £1 and the maximum is £30. If you need to take amounts above £30 then please order the tap+DONATE™ Portable unit.
How is the donation level set (regular and one-off amounts)?
You may specify up to three donation levels (between £1 and £30) that are set-up by us during the activation process. These can be amended with 48hrs weekday notice by contacting us at hello@nationalfundingscheme.org. There is a £5 fee for making such a change.
Users select their chosen amount on the unit before tapping their card.
Does the unit work on wifi and 3/4G?
The unit has an integrated SIM to connect to 3G and 4G but cannot be connected with local wifi.
Can donations be taken at all times (even outside data range)?
Yes. The tap+DONATE™ Static will store transactions and authorise these when the unit next makes a data connection. This happens automatically and requires no manual process. However, please note that the reporting portal only shows completed transactions and so pending transactions will not show up until authorised.
Can tap+DONATE™ donations be Gift Aided?
Gift Aid is not available as no personal data is asked for or recorded during a contactless donation.
How are funds transferred to our charity?
Funds are received by National Funding Scheme (registered charity) and passed across (less the charity 2.95% fee) as per our Affiliation Agreement (see Agreements for charities and non-charities).
What do we need to provide to enable the device to work?
Only a standard power source is required. Once received and plugged in, your unit will start taking donations.
What do we provide with the contactless Static device?
We provide:
- Your contactless Static unit
- 24/7 access to your own reporting portal
- Working hours support
- Immediate connectivity to collect payments
- Marketing template to produce artwork (if required)
What is your unit returns policy?
The unit can be returned at your cost for a full refund within 30 days. Please note that the delivery charge and the annual SIM contract costs will not be refunded.
Any faulty unit can be returned for a free replacement within 90 days.
Returns postage costs are borne by the customer. Please ensure you use a signed-for service.
Can donation refunds be offered?
Please note that, as per the terms of our Affiliation Agreement, National Funding Scheme will not offer refunds.
Can the device be secured to a table?
Yes, two screw holes are available in the bottom of the unit.
