Contactless giving has been much talked about but is now a reality.
We offer two tap+DONATE™ solutions to suit all occasions – one for rent and other for purchase. Best of all, they can be both be used in a portable setting … choose the one right for you, order today and you could be collecting cash-free donations tomorrow. Case study available here.
Compare both products side by side. FAQs on each product are given further down the page.
| Key advantages |  |
|
| Marketing | Brandable, touch screen | |
| Rent or Purchase | Rent | |
| Donation amounts | Five static amounts + ‘other’ | |
| Activation period | Normally within a week | |
| Set-up required | 3G/4G /WiFi | |
| Battery life | Up to 10hrs per charge | |
| Cost | See order form in FAQs below |
(Swipe left and right on mobile to view the whole table)
tap+DONATE™ Rent FAQs
What does it cost; how do I order? 
Costs for units, transaction charges and any monthly charges are available on our order form.
To order your tap+DONATE™ Rent unit please download and complete our order form (PDF). Email completed forms to hello@nationalfundingscheme.org
What does the product look like?
Please see these images.
What are the unit's dimensions?
L x W x H (cms): 17.6 x 7.8 x 5.7
Weight: 11.3 oz (including battery)
Can any organisation use the tap+DONATE™ service?
tap+DONATE™ is available to any charitable organisation that is registered with DONATE™. If you are not yet registered with DONATE™ you can do so for free here.
How do we apply our branding to the loaned or purchased device?
The unit is branded through your image upload direct to the user-interface
Can I rent, lease or purchase units?
Your tap+DONATE™ Rent unit is available for rental only. Short term event leases may be available subject to unit availability. Please contact us at hello@nationalfundingscheme.org
What are the minimum and maximum amounts that can be donated?
The minimum contactless donation amount is £1 and the maximum is £100 through contactless. If you need to take amounts above £100 then donors can insert their card and add their PIN number.
How is the donation level set (regular and one-off amounts)?
You may specify up to five donation levels (between £1 and £100) on the donor-interface screen. These can be amended with 48hrs weekday notice by contacting us at hello@nationalfundingscheme.org. There is a £5 fee for making such a change. There is also an ‘other’ amount for donor self-selection.
Does the unit work on wifi and 3/4G?
The unit has an integrated SIM to connect to 3G and 4G. It can also be connected with local wifi.
Can donations be taken at all times (even outside data range)?
Yes. The tap+DONATE™ Rent will store transactions and authorise these when the unit next makes a data connection. This happens automatically and requires no manual process. However, please note that the reporting portal only shows completed transactions and so pending transactions will not show up until authorised.
Can a receipt be provided to the donor?
Receipts are available either via SMS or email.
Can tap+DONATE™ donations be Gift Aided?
Gift Aid is available on the tap + DONATE Rent product via a QR code that takes the user to a Gift Aid screen. However, our experience is that donors using contactless donations wish to make an immediate donation and may not be willing to complete additional forms.
How are funds transferred to our charity?
Funds are received by National Funding Scheme (registered charity) and passed across (less the charity 2.95% fee) as per our Affiliation Agreement (see Agreements for charities and non-charities).
What do we need to provide to enable the device to work?
Once received, you will be able to take donations immediately.
What do we provide with the contactless Rent device?
We provide:
- Your contactless Rent unit
- 24/7 access to your own reporting portal
- Working hours support
- Immediate connectivity to collect payments
What is your unit returns policy?
The unit can be returned at your cost for a full refund within 30 days. Please note that the delivery charge and the annual SIM contract costs will not be refunded.
Any faulty unit can be returned for a free replacement within 90 days.
Returns postage costs are borne by the customer. Please ensure you use a signed-for service.
Can donation refunds be offered?
Please note that, as per the terms of our Affiliation Agreement, National Funding Scheme will not offer refunds.
Can the device be secured to a table?
This is a handheld device and no provision is made for securing to a table etc. Should you wish to house the device in a separate unit then you are responsible for its ongoing functionality and the National Funding Scheme returns policy is invalidated.
